“Our organisation feels so blessed to have had such a superlative trainer with such a depth of experience and talent in the process of Restorative Justice practices. Our work with clients, staff and community members is already enhanced and showing us the benefits of our training in these practices. I highly recommend Janine to anyone and any organisation ready to make big changes in the culture of your organisation and broader community.”
President, Creating Housing Coalition, March 2023
“I am a restorative practice coordinator at a Secondary school and I found this course to be one of the most impactful of my career. I genuinely enjoyed attending and building relationships with both the trainer and the colleagues on the course and the content is truly transformative for your practice. I would recommend to anyone and everyone working with young people!”
Restorative Practice Coordinator, March 2023
“I would encourage others to take part in this restorative meeting training, as it will help with helping pupils and staff move forward.”
Head of Intervention/Inclusion, March 2023
“Paul is great! He made the experience very human and personal.”
Secondary School Teacher, March 2023
“Janine was a really excellent trainer and I would recommend the course for anyone who is interested in Restorative Justice.”
VAWG Workstream Lead, Local Authority, March 2023
“The course is very useful at work especially in my role as a family hub coach. Definitely would recommend for professionals to go on course.”
Family Hub Coach, February 2023
“My role is Victim Liaison Officer for the Youth Offending Service. This training has been extremely useful – across our service we value restorative principles and they are a big part of our model of practice, and this training will help me implement those values across the service. This training really opens your eyes to the benefits of restorative practice, and how it can help both victims and offenders after a conflict has occurred. Not only that, it will also help with any conflicts or debates that occur within the workplace involving colleagues. I could not recommend it enough!”
Victim Liaison Officer, January 2023
“This was a brilliant course. It offered really practical and applicable tools and grounded these in accessible theory. Janine’s experience and passion was so valuable. I can’t recommend the course enough”
Lived Experience Programme Manager, January 2023
“I think Janine has a passion and belief for this subject, which is infectious. This is a great training session delivered by a dedicated and knowledgeable Tutor. Thank you.”
Intensive Interventions Worker, December 2022
“This has really helped me to feel more confident in leading Panels for the Youth Offending Service. The skills learnt can be used across a range of settings and situations. It was interesting to hear how they are being used in schools. I am looking forward to using the skill set to help others in future roles.”
Community Panel Leader, December 2022
“Such a great course, especially if you are new to the world of restorative practice! The materials are very accessible, and there is enough time to explore the process with your peers, creating a well rounded and highly valuable learning experience.”
Family Support Worker, December 2022
“Janine is a mesmerising trainer. She is also incredibly inclusive, remembering people’s names, never failing to notice a hand raised, or a quizzical look and to respond with warmth and curiosity. She made us all feel valued.”
Team Manager, October 2022
“I currently work within a Youth Justice Service. I have also previously supported women who have been sexually exploited including through street-based prostitution, who had been subjected to multiple traumas, and were in and out of custody. Whilst I have personally always recognised that those who have committed crimes often are victims themselves, this course has been invaluable in me being able to give that individual the space and platform for their voice to be heard, whilst not minimising the voice and needs of the victim. This course has given me the tools to step outside of the ‘rescuer’ mindset, and empower those to identify their own needs and find solutions as to how those needs can be met. Janine the trainer was absolutely brilliant, with a breadth of knowledge. A very interactive course with plenty of opportunity to put the learning into practice.”
Youth Justice Officer, September 2022
“Learning about restorative practice is a valuable life skill, this course has so many potential applications.”
Retired Children’s Occupational Therapist, September 2022
“I would definitely recommend this course to anyone who wants to make a change. it offers a new way of resolving conflicts and changing cultures that I believe to be more effective and humane.”
Medical Consultant, July 2022
“Well done Paul, outstanding knowledge. If this is offered to you, take up the opportunity. Paul is brilliant and his experience and true understanding enhanced the training. Delivery is creatively delivered online. Thank you so much Paul.
Family Support Worker, March 2022
“Great course. Paul is a very knowledgeable & inspiring trainer.”
Home School Link Officer, March 2022
“Paul is very patient and this course will teach you the purpose of restorative and the impact it can have.”
Behaviour Mentor, March 2022
“This training [for cases classified as Complex & Sensitive] offers practical, easy to digest strategies, techniques and case examples, that I am able to utilise in my daily work. I have gained a deeper understanding of the values that underpin Restorative Practice, and it’s importance. Janine really is excellent at simplifying the more challenging aspects of Restorative Practice. I now feel confident I can embed these new skills in my work place, offering our clients the best service possible.”
Community Safety Officer – Qualified Probation Officer, February 2022
“A fantastic course that can help open new dialogues and create an open, and transparent culture where everyone gains better insights into the unmet needs behind behaviours to find collaborative solutions to move forward.”
Registered Manager of Children’s Home, February 2022
“Great training which opens up your mind to understand triggers of behaviours and how to address it in a neutral and empathetic way.”
Safer Schools Officer, January 2022
“This course is fabulous, and the facilitation was inspired, energetic and delivered by someone who is clearly passionate about the value of Restorative Practices for a better future. As both a mentor and an arts facilitator working with young people in addiction services and young people living in Direct Provision centres this training has given me tools and skills to enhance my work.”
Le Cheile mentor, Roots facilitator, art therapist/tutor in schools and local community centre. December 2021
“I cannot recommend this course enough. If you had a shadow of an inkling in your mind to take it, do it!”
Head of Education for Redemption Roasters, December 2021
“You need to trust in the process. For me the whole approach fell into place when talking about the heart of the restorative approach being based upon people caring for others, it was then I realised that the process of individual reflecting questioning bringing people to their feelings and emotions around what has happened, opening the doors to meet their needs, encourages people to come together, and then listening to the other persons feelings and emotions is what leads to restoring the relationships, because we care!!”
High School Grade Level Coordinator, November 2021
“This is a brilliant training course for everyone no matter what role you have in the workplace.”
Project Coordinator, November 2021
“High quality course with a great teacher. Paul is a LEGEND due his calm and patient nature.”
Head of Faculty, October 2021
“The training from Restorative Now, and Paul in particular, will allow our school to focus on building a culture of effective relationships rather than simply ‘managing behaviour’ or discipline. Having our staff understand the science and psychology behind people’s behaviour and then practical strategies to help restore relationships is key.”
Assistant Headteacher (Secondary), October 2021
“A really comprehensive course which enables you to feel confident in practice.”
Family Liaison Officer, October 2021
“This is a brilliant training course for everyone no matter what role you have in the workplace.”
Volunteer Prison Visitor, October 2021
“This course was insightful and has helped me further develop my thoughts, values and practices while working with vulnerable young people. The process itself has given structure to conversations I would already be facilitating but has enabled me to recognise the power of the learning opportunities for young people; that need to come to their own conclusions and work towards relationship repair independently. The outcome being that young people move towards more healthy relationships in the future and develop an emotional literacy with which to communicate.”
Course Participant, October 2021
“This was a big step up on other restorative practice models for me. Janine has taken the traditional questions to the next level and in a way that, ultimately, feels much closer to the original ethos of RP. Janine is clearly highly experienced, respectful and her compassion was evident throughout. This was the best RP training I have ever done.”
Restorative Practice Development Officer, September 2021
“This restorative enquiry template far surpasses any other from alternative RP providers in Ireland & UK. The mediation input in Janine’s restorative enquiry (exploring the needs of both parties) seeing both parties as equal as opposed to other frameworks where the questions are slightly different for the harmed person e.g. IIRP, CDI – what’s the hardest thing for you? This format pigeon holes parties into being either the wrong doer or harmed person format which I’ve personally disagreed with, due to equality & power dynamics.”
Course Participant, September 2021
“Excellent throughout, respectfully facilitated and good scope for practising.”
Youth Worker, September 2021
Really powerful shift in how behavioural incidents in secondary schools can be handled, focus on long term investment in students’ emotional ability to change in their behaviours and responses.”
Secondary School Teacher, July 2021
“Excellent, highly recommend.”
Secondary School Teacher, July 2021
Paul was a great trainer, giving us lots of opportunity to practise conversations and answering the multiple questions we managed to think of. The focus on investment and patience made us feel empowered to implement this process in our school.”
Secondary School Teacher, July 2021
“The course has opened up my approach to dealing with situations, focusing more on the needs that students have and deeper reasons on why they may have acted the way they did. Addressing this will be a more permanent solution to improving student behaviour. (Head of Subject).”
Secondary School Head of Subject, July 2021
“I have been a police constable for 19 years and a restorative facilitator for 5 years. I found the perspective of the course very thought provoking when focusing on the child’s perspective of problem solving and finding positive solutions. I truly believe that these processes should be utilised ongoing to replace traditional methods when teaching the younger generation the differences between right and wrong. I will refer back to the course material ongoing to maintain an expected high level of professionalism. Many thanks.”
Police Constable, July 2021
“Paul is incredibly knowledgeable and personable in his delivery. Following my training, I now feel fully equipped with the knowledge and skills to drive restorative practice in my new school which will improve relationships and therefore enhance pupil outcomes.”
Secondary School Assistant Principal, July 2021
“A course that makes you think slightly differently and from others point of view.”
Secondary School Teacher, July 2021
“An incredibly useful course that can only make conversations and interactions with students more open and positive. I am already using what I’ve learned. I think it encourages empathy and empowerment for young people and reminds us as professionals of how we should be approaching student interactions, especially conflict resolution.”
Secondary School Teacher, July 2021
“Quite life changing. This approach if implemented in all schools would be revolutionary in terms of the effect it can have on the lives of not just the children, but those who work with them. The course was enjoyable and very thorough, it really did open my mind and heart in ways I hadn’t expected. Paul was an excellent facilitator, something to aspire to! (Self-employed, Forest School Leader).”
Self-Employed Forest School Leader, June 2021
“As a specialist midwife for young women I meet a lot of young women who have had trauma in their lives. Due to the training I now feel more confident to explore this with them and support them in becoming the best young parents they can be.”
Specialist Midwife, June 2021
“I can’t recommend this course enough if you would like to become a restorative practice facilitator. This course is essential training to improve your skills.”
Secondary School Teacher, May 2021
“Opened my eyes to how I can have a meaningful restorative conversation with my pupils, not just a conversation.”
Assistant Head of Year 7, May 2021
“This course has opened my understanding as to why students can react the way that they do. This linked into practice examples of a variety of different scenarios. This is were you are able to break down the problems systematically to find the root problems, giving clarity on how to move forward.”
Secondary School Teacher, May 2021
“This training has been really useful in allowing me to understand the different ways in which we can solve issues between children/adults. It’s made me realise that everyone deserves a second chance and they may be in a situation that made them believe their action was acceptable. It also made me realise that there were a lot of practices in the school that shamed children, although this may not have been intentional which need to be changed.”
Primary School Teacher and School council Coordinator, May 2021
“A very thorough course investigating the impact of restorative practices and how to implement them.”
Head of Year 10, May 2021
“Really good training feel fully skilled up to refresh and reinvigorate restorative approaches across our school.”
Secondary School Deputy Head, May 2021
“THANK YOU VERY MUCH. I really enjoyed this training.”
Primary School Teacher, May 2021
“This is a fantastic course for anybody new to Restorative Justice or those wanting to refresh their skills. It is powerful, informative and can be applied to all settings; it has certainly improved our practice in a Secure Children’s Home, helping to find effective ways of managing conflict between young people..”
Case Worker Local Authority Secure Children’s Home, May 2021
“This is an excellent, exceptionally well led and facilitated course if you are interested in the ‘nuts and bolts’ of relationships and how to get people talking to each other, when things go wrong.”
Headteacher of a Pupil Referral Unit, May 2021
“Janine was a very knowable and approachable trainer. She definitely had the right balance and skillset to get the best out of people. I am forever thankful, and I look forward to introducing what I have learnt in my every day practice within the YJS.”
Youth Justice Practitioner, May 2021
“Practical tools for improving and restoring relationships. Experienced facilitator supporting skills development. A good investment for any people manager.”
People & Culture Manager, May 2021
“Really enjoyed the course and would highly recommend to every teacher. The impact of restorative conversations has been very successful.
Head or Year 10, March 2021
“Fantastic course, really detailed sessions and enjoyable course structure. Paul is very knowledgeable and was able to clarify and provide support for any areas of difficulty. I would definitely recommend this for anyone looking to develop a restorative approach in schools.”
Secondary School Teacher, March 2021
“The course is well-designed, with a good mixture of theory and practice. There are plenty of opportunities to discuss specific cases and the facilitator was able to answer relevant questions easily.”
High School Counsellor (International School), March 2021
“Janine is able to tailor training especially for the needs of the service and most recently adapted the training to be delivered virtually. Despite the challenges of virtual learning, Janine successfully engaged the group and achieved all learning outcomes. It is without question that the support from Janine has greatly enhanced RJ practice within our service.
I would highly recommended Restorative Now to any Youth Justice Service looking to develop knowledge and skills in the area of RJ.”
Head of Youth Justice and PREVENT, Feb 2021
I could never have expected to be such a powerful few days. Janine is just outstanding. Her knowledge is staggering but the discussions around her experience is what stops you in your tracks. She makes you feel that anything is possible. When it comes to people’s lives, I don’t say that lightly. I would say to anyone, do the course. Yes it will be challenging at times, but from me to you, if you are reading this, do it. It really will give you the ability to stop and think.”
Independent Business owner that supports businesses in the areas of HR & People Strategies, and in providing Learning & Development content & hosting, Feb 2021
“This course allowed me to develop my ideas and think of new/different ways of approaching and widening my role. There is a good balance of theoretical and practical information, delivered in an enthusiastic and knowledgeable way. The course is structured to allow participants to reflect on, and practice the skills they have learned and benefit from the input of colleagues working in a variety of roles. I would highly recommend this course if you are interested in restorative work, you will learn a lot and enjoy yourself at the same time.”
YOT Restorative Justice and Victim Worker, Feb 2021
“Janine has been one of the most inspiring and forward looking trainers we’ve worked with.
Her experience and expertise in delivering a restorative training is impressive because she covers every aspect of the subject; from a child’s brain development, to what’s really necessary to create a meaningful restorative engagement between people.
She has also been instrumental in introducing restorative conversations at the first point of entry for young people and their families when they first come to a YOT.”
YOT Restorative Practice Lead, Feb 2021
This training programme was simply fantastic. Janine Carroll has such a vast knowledge and expertise in the field of Restorative Practice. She delivers the course in such a way that it is accessible to everyone, even if like myself there is no prior knowledge of Restorative Practice. Her delivery is clear, thorough, motivational and despite the important and serious nature of the topic, she was able to very skilfully deliver with some humour. She demonstrated empathy for the people with whom she has been privileged to work with in her extraordinary career and was able to share her vast bank of knowledge and skills with us in the most effective manner.”
Safeguarding Nurse Specialist, Feb 2021
“Janine’s remarkable depth of knowledge and experience in the field translates into training that is expertly designed and delivered.
Janine’s training is very well resourced and highly interactive, providing an inclusive and reflective space for practitioners of all levels and learning styles to grow their awareness, knowledge and skills. Underlying principles and theories are engagingly explored and thoughtfully combined with a layered exposition of effective skills, carefully built upon throughout the course, providing an excellent foundation for best practice. The experience is always empowering as well as great fun for participants, and feedback has been consistently very positive.
Through her training, coaching and leading on innovative practice projects, Janine has been instrumental in the implementation and development of restorative approaches over the years and a genuine pleasure to learn from and work with. I could not recommend her to you more highly!”
YOT Restorative Approaches & Volunteer Lead, Feb 2021
“Janine’s training was dynamic, informative, relevant and great fun. Her extensive knowledge, skills and experience in Restorative Practice and previous work with Youth Offending Services, her ability to collaborate effectively to ensure training is targeted and relevant and her exceptional teaching and coaching skills make Janine an excellent choice of trainer.”
YOT Team Manager, Feb 2021
“As an Educational Psychologist I would encourage all schools to learn about Restorative Practice and to embrace it in their schools. The limitations of traditional approaches to “behaviour management” and “discipline” are abundantly clear and restorative approaches fit perfectly within the more relational, trauma-informed approaches that we should be moving towards.”
Educational Psychologist, Feb 2021
“As an Educational Psychologist, this course has provided me with a good understanding of RP and how to put it into practice, so that I can share this knowledge with school staff who are interested in adopting this approach.”
Educational Psychologist, Feb 2021
“This training has empowered me to facilitate this well within my school. Our trainer, Paul, was understanding, clear and knowledgeable. he managed the training excellently, especially with it being on Zoom due to Covid-19. Thank you.”
Secondary School Teacher, Feb 2021
“Well delivered, thought provoking training that encouraged reflection on my practice”
YOT Case Manager, Jan 2021
“The course was a highly informative, engaging and rich learning experience. it provided a solid conceptual framework to help understand the roots of conflict and harm, before focusing on the practical application of restorative principles, with plenty of time to practice the method and get feedback. Brilliant facilitation, and all in all a really positive learning experience. Thank you!”
Pastoral Coordinator, Dec 2020
“If you are given the chance to take this course, do it! Excellent training, expertly facilitated.”
YOT Case Manager, Nov 2020
“Essential training for anyone working with families and young people experiencing conflict.”
YOT Case Manager, Oct 2020
I appreciate the skills I have gained from this training and will be practising within my work and home life.”
Early Help Case Manager, Mar 2020
This is a great training which will result in benefits for the young people and families I work with. Thank you Janine, you added value to my life through your teachings and I salute the work you do and who you are.”
YOT Case Manager, Dec 2019
“This course is gold dust and has real value. Highly recommend course!”
YOT Case Manager, Oct 2019
“This is one of the best courses I have been on so far. I highly recommend this training to support practitioners working with children, young people and their families. Janine was extremely knowledgeable in her field. She has ensured we have all remained engaged over the course and geared the training to all learning styles.”
YOT Case Manager, Oct 2019
“I have enjoyed all aspects of this course it will have a major impact on my work and personal life. Very worthwhile attending, it has been a pleasure and I have learnt so much.”
YOT Case Manager, Oct 2019
“Top-notch training from Janine Carroll. Clearly an incredibly gifted communicator and group work facilitator. She was able to break down complex ideas into digestible chunks and guide and support participants through the process. This is the best training I have ever received.”
Doctorate in Neuroscience
“Thoroughly enjoyable course with excellent learning for me personally”
Family Social Worker
“Janine was a fantastic trainer who made the learning easy and accessible – this training has been pure joy.”
Learning Mentor – Primary School
“I really enjoyed this course. The group was an extremely safe space and allowed me to learn in a safe way. Janine’s approach and delivery of the training was excellent. She made me feel at ease at times when I was out of my comfort zone. The repetition of exercises really helped to embed the Restorative Justice approach.”
Youth Offending Case Worker
“This course has been really enjoyable with a good pace and range of interesting and stimulating activities.”
Adult Care Social Worker